Charles Erdman is a user-experience design director with over a decade of experience in the digital design and interaction field. View my LinkedIn profile for recommendations.

Charles is an award-winning, creative professional with an exceptional capacity to capture the essence of a company’s products, services, and communications and translate that distinction into various interactive forms to ensure the optimal user experience.

He is a vibrant team leader and business-minded manager, able to communicate clearly and concisely at all levels within and outside the organization while orchestrating the entire creative development process – from initial customer interaction and needs assessment to solution design and development, through manufacturing, marketing, and distribution. He is insightful, persuasive, amiable, and trustworthy. He prefers partnering with economically and environmentally progressive companies.

Charles is at ease working in both the structured environment of large organizations and on smaller, more entrepreneurial initiatives. He finds that both kinds of organizations require unconventional creative solutions that are delivered on-time and on-budget. His start-up experiences have taught him the value of flexible thinking to help manage client expectations and project realities.

Charles has created solutions for American Express, Nissan of North America, Infiniti, Charles Schwab, The Disney Company, Nokia, JC Penny and UCLA. He has worked with great people at companies such as Ogilvy & Mather, Razorfish, The Designory, TBWA Chiat\Day and The Groop.

If you would like more information on Charles’ professional background and current clients, please download his resume/CV.

Describing key elements of a User Persona during a recent client workshop.